The Prosecutor General's Office (PGO) has released guidelines outlining the procedures to be followed when investigating scam calls.
The PGO highlighted the importance of publishing guidelines to help tackle scam calls due to the prevalence of such cases. The guidelines were published as per Article 15 of the Prosecutor General Act pertaining to the responsibilities and powers of the prosecutor general. It aims to address the challenges associated with legal actions against scam calls.
The PGO mandated a consistent approach in investigating and prosecuting such cases. The PGO has sent the guidelines to the relevant investigative agencies.
The PGO stated that the implementation of the guidelines will streamline investigations and increase the likelihood of successful prosecution in scam call cases. The PGO also stated that it is working to resolve the challenges faced by the service providers in obtaining essential information for investigations. The PGO added that successfully concluded cases related to scam calls relies on the provision of crucial information by mobile phone service providers, banks, and other financial transaction entities.