Bank of Maldives (BML) has introduced Device Management for Internet and Mobile Banking as part of its ongoing efforts to enhance security and protect customers from scams.
BML stated that the new feature enables customers to monitor active sessions and log out from devices accessing Internet and Mobile Banking. Customers can view active sessions and log out from individual and all devices.
Chief Executive Officer (CEO) and Managing Director of BML Karl Stumke stated that the bank is committed to ensure the safety and security of its customers and it is evident by recent efforts to change its systems and introduce many important features that allow customers to proactively protect themselves from scams. He said the Device Management feature was launched as an extra layer of security to protect customers. He also said that customers can easily view last log in location and device, as well as choose to log out from specific devices or all devices with the introduction of the feature.
The bank has taken several steps to protect customers from scams, These include the introduction of a self-service Kill Switch to disable access to Internet Banking and cards in emergencies and the introduction of two Factor Authentication (2FA) for Internet and Mobile Banking logins as an extra layer of security to verify that the login is by the registered customer. In addition, one Time Passwords (OTP) were enabled for all Scan-to-Pay payments and alerts for all login attempts on Internet and Mobile Banking. The bank also introduced OTPs via authenticator apps, disabling email as a default OTP channel and began sending push notifications for all Internet and Mobile Banking transactions.